MyPlace
Quinta da Trindade’s Customer Support Service.
MyPlace, our client support and information service, provides a unique purchasing experience. Because buying a home is an act of commitment and involvement and in order for you not to have to worry about processes that require your time and personal availability, we have created the MyPlace service, an after-sales service that is free of charge to all our clients.
The MyPlace service provides you with:
- Continuous Information, both in writing and in the reserved area of the website, during the whole process, particularly in regard to the construction of your house.
- Personalisation system enabling you to choose between different types of kitchen furniture, wood types for flooring and wardrobes and the paint colour for walls to adapt you apartment to your personal preferences.
- Customer Support, a department to help you resolve any question that may arise before or after taking possession of your home.
- Dedicated telephone information line:
- Assistance in contracting basic utility supplies (water, electricity and gas).
- Pre-delivery viewing in the form of a prior visit to the apartment with the client to verify work completion.
- Assistance in the maintenance and upkeep of apartments, including a free Apartment Use and Conservation Manual to enable you to get the most out of your home.
MyPlace. One service, multiple benefits.
